Add, update, or remove the credit card or payment method on your Hubnity subscription.
Update your payment method
Owner role required. Changes apply to the next billing cycle unless paying an overdue balance.
- 1
Go to Billing → Payment method
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Click Add payment method or Edit existing
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Enter card details or select PayPal
- 4
Set as default if adding a new method
- 5
Save — a $0.00 verification charge may appear temporarily
Supported methods
Credit/debit cards: Visa, Mastercard, American Express. PayPal (monthly billing only).
Enterprise annual contracts: wire transfer invoicing available. Contact sales@hubnity.eu.
Failed payments
If a payment fails, Hubnity retries 3 times over 7 days. You receive email notifications after each attempt.
After 3 failures, the workspace enters read-only mode. Update payment method to restore full access.
Remove a payment method
At least one valid payment method must remain on file for active subscriptions.
Remove old cards from Billing → Payment method → [Card] → Remove.
