Add, update, or remove the credit card or payment method on your Hubnity subscription.
Update your payment method
Owner role required. Changes apply to the next billing cycle unless paying an overdue balance.
Update your payment method — overview
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- 1
Go to Billing → Payment method
- 2
Click Add payment method or Edit existing
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- 3
Enter card details or select PayPal
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- 4
Set as default if adding a new method
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- 5
Save — a $0.00 verification charge may appear temporarily
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Supported methods
Credit/debit cards: Visa, Mastercard, American Express. PayPal (monthly billing only).
Enterprise annual contracts: wire transfer invoicing available. Contact sales@hubnity.eu.
Failed payments
If a payment fails, Hubnity retries 3 times over 7 days. You receive email notifications after each attempt.
After 3 failures, the workspace enters read-only mode. Update payment method to restore full access.
Remove a payment method
At least one valid payment method must remain on file for active subscriptions.
Remove old cards from Billing → Payment method → [Card] → Remove.
